Here at Glam Bar Bazaar, we take pride in packing each order and inspecting it carefully before it ships out or before you leave our store! If for any reason you change your mind, we offer a 7 day exchange policy in which the item must be unworn and in its original packaging. We do not offer refunds. All earrings / ear accessories & gift cards are final sale. All online orders must be shipped back at your own expense.